Customer Journey Mapping (CJM): Why, What, & How
A 1-3 day session that provides the very basics on CJM strategy and tools that will help accelerate your organization’s growth.
A 1-3 day session that provides the very basics on CJM strategy and tools that will help accelerate your organization’s growth.
Building from skills learned in Customer Experience (CX) sessions, at this live or virtual workshop you’ll experience the fundamentals of CJM to help you find your way. In order to know how to improve your CX, you need to create a roadmap to start.
In this live or virtual workshop you’ll learn the very basics on:
If you or your team needs to learn more the
Why, What and How of CJM, this is the program for you.
[cl-review quote=”This course gave basics on CJM, some simple tools, and how I can apply it back at my organization.” author=”Marketing Manager” occupation=”Manufactured Products Company” type=”quote” layout=”centered” italic=”1″]
[cl-review quote=”The visual approach and simple scoping methods really help me understand what my customers are experiencing when the engage with us.” author=”Product Manager” occupation=”Food Products Testing Organization” type=”quote” layout=”centered” italic=”1″]
[cl-review quote=”Understanding persona’s and how to create them was really helpful for me.” author=”Brand Manager” occupation=”Food Products Distribution Company” type=”quote” layout=”centered” italic=”1″]
Reach out to us and Learn More about this Event!